External PortableMy Passport® Ultra™ Metal EditionPremium StorageUser ManualMy Passport Ultra Metal Edition User Manual
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 5Connecting the Drive and Getting StartedThis chapter provides in
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 6Getting Started with the WD Software1. Double-click the WD Apps
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 76. Wait for the installation to complete:7. When the install
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 8 Figure 4. WD Drive Utilities Screen Figure 5. WD Security Scr
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 99. The WD SmartWare Pro software upgrade extends the backup fu
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 10e. Click OK to display the Select Backup Source and Backup Targ
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 11 After configuring your Dropbox account for access by the WD
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 1212. Click Next on the Select Backup Source and Backup Target sc
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 13b. Click Next to display the Select Backup Frequency screen:14.
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 14c. Click Next to display the initial Backup screen. The initial
iiWD Service and SupportShould you encounter any problem, please give us an opportunity to address it before returning this product. Most technical su
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 15 Figure 7. Initial Backup ScreensInitial File Backup ScreenIni
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 16WD SmartWare Software Functional OverviewThis chapter provides
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 17Note: In addition to the detailed Help tab information, each
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18 Figure 8. Home Tab DisplayBackup SourceContent GaugeBackup
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19 Table 1. Home Tab Functional Description Display Component D
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 20Backup source content gaugeThe content gauge for the selected
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 21Backup source device selectorWhen the computer option is selec
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 22Backup target device icon (continued)Right-clicking a direct-a
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 23Device display scroll pointersNot shown in Figure 8 on page 18
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 24Backup Tab DisplaysThe WD SmartWare software provides one of t
MY PASSPORT ULTRA METAL EDITIONUSER MANUALTABLE OF CONTENTS – iiiTable of ContentsWD Service and Support . . . . . . . . . . . . . . . . . . . . . .
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 25 Table 2. Backup Tab Functional Description Display Component
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 26Retrieve Tab DisplaysThree WD SmartWare software Retrieve tab
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 27 Figure 10. Retrieve Tab Displays Table 3. Retrieve Tab Fu
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 28Retrieve destination option buttonsSpecify where you want to c
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 29Settings Tab DisplaySee Figure 11 and Table 4 for a brief func
MY PASSPORT ULTRA METAL EDITIONUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 30Help Tab DisplayThe WD SmartWare Help tab display provides qui
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 31Backing Up FilesThis chapter includes the following topics: How the Backup Function Wor
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 32 Selecting the Dropbox option displays the Dropbox icon to signify that the backup so
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 33b. Select the Hourly, Daily, or Monthly option and use the check boxes and selection bo
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 34b. Click Advanced View to open the backup by categories selection box and verify that t
MY PASSPORT ULTRA METAL EDITIONUSER MANUALTABLE OF CONTENTS – ivChanging Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 35b. Click Advanced View to open the backup by categories selection box:c. In the backup
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 36If the backup mode is category and Ready to perform category backup appears there, then
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 3710. To backup selected files or folders from the selected backup source device:a. Verif
MY PASSPORT ULTRA METAL EDITIONUSER MANUALBACKING UP FILES – 3811. During the backup: A progress bar and message indicate the amount of data that ha
MY PASSPORT ULTRA METAL EDITIONUSER MANUALRETRIEVING FILES – 39Retrieving FilesThis chapter includes the following topics: How the Retrieve Function W
MY PASSPORT ULTRA METAL EDITIONUSER MANUALRETRIEVING FILES – 40 Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve
MY PASSPORT ULTRA METAL EDITIONUSER MANUALRETRIEVING FILES – 414. On the Select a destination for retrieved files dialog: Created multiple backup vo
MY PASSPORT ULTRA METAL EDITIONUSER MANUALRETRIEVING FILES – 425. Click Next to display the Select content to retrieve... dialog. 6. In the Retrie
MY PASSPORT ULTRA METAL EDITIONUSER MANUALRETRIEVING FILES – 438. During the retrieve: The Retrieve screen displays a progress bar and a message i
MY PASSPORT ULTRA METAL EDITIONUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 44Locking and Unlocking the DriveThis chapter includes the following topic
MY PASSPORT ULTRA METAL EDITIONUSER MANUALTAB LE O F C ONT EN TS – vB Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . .
MY PASSPORT ULTRA METAL EDITIONUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 453. Read the warning about the possibility of data loss if you forget y
MY PASSPORT ULTRA METAL EDITIONUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 46You will have to do this even if you do not have the WD Security softwar
MY PASSPORT ULTRA METAL EDITIONUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 47With the WD SmartWare SoftwareWhenever you shut down and restart your co
MY PASSPORT ULTRA METAL EDITIONUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 482. On the WD Drive Unlock utility screen:a. Type your password in the
MY PASSPORT ULTRA METAL EDITIONUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 492. If you have more than one supported drive connected to your compute
MY PASSPORT ULTRA METAL EDITIONUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 50Turning Off the Drive Lock Feature1. Open the Change Security dialog by
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 51Managing and Customizing the DriveThis chapter includes the following
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 522. If you have more than one supported drive connected to your comp
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 53Using the Drive Erase FunctionTo erase your drive when it is not lock
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 54Using Five Invalid PasswordsWhen you have forgotten or lost your pass
MY PASSPORT ULTRA METAL EDITIONUSER MANUALABOUT YOUR WD DRIVE – 1About Your WD DriveWelcome to your My Passport® Ultra™ Metal Edition premium storage.
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 55 Using the WD Drive Unlock utility:3. To erase your drive: Usin
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 56d. When the drive erase completes, click Exit to close the Drive is e
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 57d. After the erase operation completes, click Exit to close the WD Dr
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 584. Click Registration to display the Registration dialog:5. On th
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 592. If you have more than one supported drive connected to your comp
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 60Monitoring Icon AlertsThe WD Quick View icon in the taskbar flashes t
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 61 Right-clicking the drive icon on either: The WD SmartWare Home t
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 62Managing and Customizing the SoftwareThis chapter includes the fol
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 633. Click Select Account to display the Dropbox Login Required di
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 64By default, the WD SmartWare software creates and uses a Retrieved
MY PASSPORT ULTRA METAL EDITIONUSER MANUALABOUT YOUR WD DRIVE – 2Configure, manage, and diagnose your drive with the WD Drive Utilities™ software—You
MY PASSPORT ULTRA METAL EDITIONUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 65Uninstalling the WD SoftwareUse your operating system’s Add or Rem
MY PASSPORT ULTRA METAL EDITIONUSER MANUALUSING THE DRIVE WITH A MAC COMPUTER – 66Using the Drive with a Mac ComputerThe My Passport drive is formatte
MY PASSPORT ULTRA METAL EDITIONUSER MANUALTROUBLESHOOTING – 67TroubleshootingThis chapter includes the following topics: Frequently Asked QuestionsIns
MY PASSPORT ULTRA METAL EDITIONUSER MANUALTROUBLESHOOTING – 68Installing, Partitioning, and Formatting the Drive*The FAT32 file system has a maximum i
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINSTALLING THE SES DRIVER – 69Installing the SES DriverIf you do not install the WD software, you should ins
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINSTALLING THE SES DRIVER – 703. On the Found New Hardware - WD SES Device wizard screen, click Yes, searc
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINSTALLING THE SES DRIVER – 712. On the Found New Hardware - WD SES Device wizard screen, click Don’t sear
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINSTALLING THE SES DRIVER – 725. When the installation completes, click Close:Installing on Windows 7 and
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINSTALLING THE SES DRIVER – 732. Under Computer Management (Local), click Device Manager > Unknown Devi
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINSTALLING THE SES DRIVER – 745. Click Next.6. When the installation completes, click Close:
MY PASSPORT ULTRA METAL EDITIONUSER MANUALABOUT YOUR WD DRIVE – 3Operating System CompatibilityYour My Passport Ultra Metal Edition drive and the WD D
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 75Compliance and Warranty InformationThis appendix includes the follow
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 76CE Compliance For EuropeMarking by the CE symbol indicates complianc
MY PASSPORT ULTRA METAL EDITIONUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 77Limited WarrantyWD warrants that the Product, in the course of its n
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINDEX – 78IndexAAccessories, optional 3Activation code required icon 19Advanced backup area, Backup tab dis-
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINDEX – 79File History button 29Flashing icon alerts 60Free trial countdown icon 23Full media scan 51GGNU ge
MY PASSPORT ULTRA METAL EDITIONUSER MANUALINDEX – 80ackup Plan screen 12Backup Frequency screen 13, 32Backup Source and Backup Target screen 10Service
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement
MY PASSPORT ULTRA METAL EDITIONUSER MANUALABOUT YOUR WD DRIVE – 4Power/Activity LEDThe power/activity LED shows the drive’s power state as follows:USB
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