Western-digital My Passport Wireless User Manual Manuel d'utilisateur télécharger pdf (Page 59)

GETTING SUPPORT

MY PASSPORT WIRELESS

USER MANUAL

Getting Support

Support Page

The Support page enables you run diagnostic tests and generate system reports to send to

Customer Support and gives you the opportunity to join WD’s Product Improvement

Program.

To display the Support Page, click Support on the navigation bar.

System Reports

In the System Reports section, you can generate a report and automatically send it to

Customer Support or download it to your computer.

Click one of the following:



Send to Support: Generates a diagnostic report and automatically sends it to

Customer Support. The report includes your drive’s serial number, Mac number, and

status information. You must have a hotspot or home (with Internet) connection.



Download: Generates a diagnostic report and saves it to your computer.

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Western-digital My Passport Wireless User Manual Manuel d'utilisateur Page 59